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            Home > FAQ

FAQ

Do you have the limit of the minimum order?
No. But there is a discount if the quantity is over 10pcs.
   
What is the lead-time?
The lead-time range for the general products is 7 to 10 days.
   
Do you offer samples?
Yes, we’d like to provide sample for you, but it isn’t free.
   
How do I fix the part number?
There are two methods.
A: Please reference the selection guide and fix the whole part number by yourself.
     http://www.ce-transducer.com/ce-tname.asp (Analog output transducer )
     http://www.ce-transducer.com/ce-aname.asp (Digital output transducer)
     http://www.ce-transducer.com/ce-hname.asp (Hall effect current transducer)
B: Please fill the blank in the sheet blow, we will help you to fix it.
     http://www.ce-transducer.com/selectsheet.asp
   
What are the prices of your products?
The prices are very different for the different parts. We can’t offer till you fix the whole part numbers.
   
Do you have region agents?
Yes, we have agents in Germany, USA, Israel, Italy, South Africa and Singapore, etc.You can buy our products from our region agents directly to get a better service.
   
What certificates have you got?
UL,C-UL, CE, RoHS,ISO9001.
   
Can you build the customization products? How about OEM?
Yes, We have a strong technical development teams for clients customized products.And we will be pleased work with you as OEM.
   
What are the main series of your products?
Current transducers (AC/DC Single/three-phase); Voltage transducer (AC/DC Single phase/3-phase 3 wires/3-phase 4 wires); Frequency transducers; Power transducers.
   
What kinds of power supply can work for your products?
12V,15V,±12V,±15V,24V,48V,110V,220V. We also provide self-powered transducers.
   
What are the main outputs of your products?
4-20mA, 0-20mA,0-5V, RS485/RS232C.
   
How can I fix the connection of your products?
There is a connection diagram label on each case of our transducers. Also, you can find the connection diagram in the spec.
   
What is the warranty period of your products?
One year.

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E-mail:sales@ce-transducer.com tech@ce-transducer.com
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